Paying is easy and safe with iDeal. As soon as we have received your payment, you will be notified and we will process your order.
Unfortunately not what you expected?
You have 14 days to change your mind. You must report the return shipment to us within this time. You then have another 14 days to return the order. Orders that are returned later than the stated period or without registration will not be accepted. We are not liable for returns that are damaged or lost during the return process.
Report the product that you want to return to us via firstname.lastname@example.org (products that are not registered will not be returned). You will then receive the address from which you can send the product back to us. Send the order in the original packaging, unopened. The packaging must of course be in its original state, unused and undamaged.
Costs and refund of returned shipments
Refund: After receiving and checking the returned product, we will refund the full purchase amount to your account within 14 days.
Return costs: The costs for returning are not reimbursed by us and are for your own account.